Official Medicaid Contacts

Official Medicaid Contacts

Nebraska DHHS — Medicaid Division (Official)

The main place to ask questions about your Medicaid coverage, report changes, or find out if work rules apply to you.

Phone: (855) 632-7633

Website: dhhs.ne.gov

Work Requirements Page: dhhs.ne.gov/medicaid-work-requirements

Job Help & Work Requirement Resources

Nebraska Department of Labor — NEworks

Free job search tool for Nebraskans. Use this to find jobs, training programs, and to document your job search for Medicaid.

Website: neworks.nebraska.gov

Nebraska Health Careers

Explore nursing careers in Nebraska. Find educational programs, job listings, and community support.

Website: https://www.nehealthcareers.com/

Nebraska Workforce Development (Training Programs)

Free job training, apprenticeships, and workforce programs that count toward the Medicaid work requirement.

Website: https://neworks.nebraska.gov/vosnet/MenuLandingPage.aspx?cat=MENU_EDUCATION

Ask about: apprenticeships, trade programs, and approved work programs in your county.

Free Legal Help & Navigators

Legal Aid of Nebraska

Free legal help for low-income Nebraskans. Can help you appeal if you lose Medicaid unfairly, or understand your rights.

Phone: 1-800-742-7830

Website: legalaidofnebraska.org

Offices: Omaha, Lincoln, Norfolk, Grand Island, North Platte

Nebraska Navigator Program

Free one-on-one help understanding Medicaid and health coverage. Navigators can help you complete forms and find out if you qualify for an exemption.

Website: https://howtogetcare.org/

Advocacy & Policy Support

Nebraska Appleseed

A nonprofit organization that works to improve access to health care, including Medicaid. They provide education, advocacy, and resources to help Nebraskans understand their rights and navigate policy changes.
Phone: (402) 438-8853
Website: neappleseed.org
Location: Lincoln, NE (serves all of Nebraska)

Disability Rights Nebraska

A nonprofit organization that protects and advocates for the rights of people with disabilities. They provide legal assistance, investigate abuse or neglect, and help individuals understand and defend their rights related to services like Medicaid, education, and employment.
Phone: (402) 413-2016
Toll-Free: 1-800-422-6691
Website: disabilityrightsnebraska.org
Offices: Lincoln & Scottsbluff (serves all of Nebraska)

Your Medicaid Managed Care Plan (MCO)

Many Nebraskans get their Medicaid through a managed care plan (MCO). Your plan has a member services number you can call with questions.

Plan Name Member Services Phone Website
Nebraska Total Care (Centene) 1-844-385-2192 (TTY: 711) nebraskatotalcare.com
Molina Healthcare of Nebraska 1-844-782-2018 (TTY: 711) molinahealthcare.com
UnitedHealthcare Community Plan of Nebraska 1-800-641-1902 (TTY: 711) uhccommunityplan.com/ne

Community Help by Region

Find organizations near you that can help with food, housing, jobs, and health coverage questions.

Omaha Area Resources

United Way of the Midlands (211 Helpline)
Phone: 2-1-1 or (402) 444-6666
Website: uwm211.org
Connects you to local help for food, housing, utilities, and more.

Food Bank for the Heartland
Phone: (402) 331-1213
Website: foodbankheartland.org
Food assistance and pantry locations across the Omaha area.

Charles Drew Health Center
Phone: (402) 451-3553
Website: https://charlesdrew.com/
Community health clinic offering medical, dental, and behavioral health services.

Lincoln Area Resources

United Way of Lincoln & Lancaster County (211 Helpline)
Phone: 2-1-1 or (402) 441-4357
Website: https://www.unitedwaylincoln.org/
Help finding local services for housing, food, and financial support.

CenterPointe
Phone: (402) 475-8717
Website: centerpointe.org
Behavioral health services, housing support, and crisis assistance.

Lincoln Community Health Center
Phone: (402) 441-8000
Website: lincoln.ne.gov
Primary care, dental, and preventive services for all income levels.

Rural Nebraska Resources

Nebraska 211 (Statewide Resource Directory)
Phone: 2-1-1
Website: search.ne211.org
Search for local help anywhere in Nebraska by ZIP code.

Nebraska Department of Health & Human Services (Local Offices)
Phone: (855) 632-7633
Website: dhhs.ne.gov
Help with Medicaid, SNAP, and other state programs.

Community Action Partnerships (Statewide Network)
Phone: (402) 471-2178
Website: communityactionatwork.org
Local agencies across rural Nebraska offering help with utilities, housing, and employment.

Rural Health Clinics (Statewide)
Website: dhhs.ne.gov (search “Rural Health Clinics”)
Local clinics providing primary care in smaller communities.

National Policy Information

KFF Medicaid Work Requirements Tracker

A national resource that tracks how Medicaid work requirements are being implemented across different states. This tool is designed for researchers and policymakers and may be more detailed than most individuals need.

Website: kff.org/medicaid-work-requirements-tracker-overview